Avaya Enables 2 Million Remote Workers for more than 11,000 Companies Worldwide, responding to COVID-19

The outbreak of covid-19 started in 2019 has now spread to more than 180 countries. In-order to protect people from spread of COVID-19 almost all the countries have imposed lockdown. The positive impact of this is, the spread of virus may be stopped around 80% but this has negatively impacted many things because people were confined to their houses.

Avaya Enables 2 Million Remote Workers

All the goods and service providing companies were shut down which effects the economy of people at different levels. Schools were shutdown which effects the education of children. Transportation services were also stopped. Members of the family cannot meet since they are away from each other.

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All the people in every country have to put-up with these situations because surviving is important than social life. Though everyone agrees with the fact mentioned above, one must protect their social life for their survival too. Hence giving up ,on work and learning, will never be possible.

So, we need support from different platforms to move ahead with all the basic needs. The one and only platform that can supports us emotionally and economically through this tough time is communication. There are platforms like zoom etc which offer a base for communication among communities, but they come along a risk of being hacked and are available only in certain regions. So, depending on that alone may cause trouble and inconvenience.

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Avaya, a telecom service proving company, has come forward to provide secured and convenient communication services globally. Several clients to Avaya like IBM, Boston Scientific, the FDIC, General Atomics, Hainan Airlines, Carlson Wagonlit, Gateway Health, Deutsche Telekom, Texas Children’s Hospital, Westcon, Teleperformance, government agencies, etc are gifted with complementary 90-day access license.

Through this several IT companies will be benefited with free access to Avaya services. This helps them to work from where they are and hold collaborative meetings without meeting each other in person. This favour was not just restricted to IT companies. Several colleges, universities and schools are holding online classes to help students continue their studies without any difficulties.

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This company has collaborated with Washington state department and created a platform through which public can contact center to clarify doubts about their health state in accordance with COVID-19 pandemic. Even call centers can continue working remotely by creating a complementary license in Avaya for employee and customer comfort. All these services are provided by Avaya through AVAYA SPACES app. This app is apt for organisations of any level i.e for both start up and developed organisations.

He also said that their main priority is to keep their client’s businesses running by making everyone adopt to work from anywhere. This company has almost made 11,000 companies survive through crisis by enabling 2 million employees to work from home.

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Companies like Teleperformance, Germany’s Deutsche Telekom IT GmbH, etc which are associated with Avaya from a long time stated that their main goal during this tough time is their employee’s safety. They are thankful to Avaya because it has provided support to keep their business running by achieving their primary goal of safety.

They also said that they are satisfied by the services of Avaya because it has enabled employees to work without any kind of worries and focus on customer queries and satisfaction.

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